2 jobs for talkdesk
Job Description: Conducts research for meetings with prospects to understand their business environment. Carries out discovery conversations with customers to understand their needs. Specifies appropriate solution(s) for customer needs and requirements. Designs and delivers presentations to customers, showing Talkdesk’s capabilities. Generates...
Job Description: Own technical support and operational readiness for the contact center technology stack, including Amazon Connect, Kustomer, and any related AWS services, integrations, or tooling used by the contact center. Serve as the primary technical owner for contact center platform reliability, supportability, observability, and incident r...