Lead UI/UX Designer

Job Description:

• Manage a team of designers, including assigning work, assessing performance, hosting design reviews, and coaching them in both UX strategy and UX/UI design.
• Work with other leaders within the product organization to provide UX strategy and vision within the various products we are building and supporting.
• Manage the intake to the remainder of the UX/UI team, and prioritize based on business value.
• Collaborate with engineering, product and business teams to inform intuitive and engaging experiences.
• Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups and prototypes to communicate innovative product ideas, working within cross-functional teams.
• Create prototypes that showcase multiple design concepts quickly, with an understanding of what customer and business problems they solve.
• Drive design solutions based on user needs, business goals and technical constraints for each product.
• Leverage service blueprints to capture and bring together ‘front-stage’ and ‘back-stage’ experience.
• Execute all design stages from concept to development.
• Evaluate user feedback and iterate design and concept based on insights gained from feedback.
• Influence the roadmap for research initiatives, product development and feature development.
• Contribute to the development of design guidelines to create consistent experiences across the user journey.
• Scope requests, develop and communicate a level of effort, and plan work to be done in a dynamic team environment.

Requirements:

• 10+ years of demonstrated UX strategy and UX/UI design work experience
• Portfolio of past design work
• Experience managing a team of designers
• Excellent communication skills
• Expertise in wireframe tools and design tools, including Figma
• Excellent visual design skills
• Experience working in an agile development process
• Experience designing B2C and B2B experiences

Benefits:

• Remote first work environment
• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
• Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
• Additional buy-up options for Short- and Long-Term Disability and Life Insurance
• 401(k) with an employer match up to 3.5% available after 60 days
• Community Service Day to give back and support what you love in your community
• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
• Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
• Tuition Reimbursement for accredited degree programs
• Paid New Parent Leave that can be used for adoption or birth
• Pet insurance to protect your furbabies
• A robust mental health benefit and EAP service through Spring Health to support you when you need it most