Controls Engineer- Technical Support (Remote)

Company:  Dematic
Location: grand rapids
Closing Date: 29/06/2026
Salary: $88,400 - $132,600 per annum
Hours: Full Time
Type: Permanent

Job Description

Job Overview

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate issues. This employee can be based anywhere in the continental United States.

Benefits

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

What You Will Do in This Role

  • Participate in the support of semi‑complex systems that integrate hardware and software.
  • Provide support in semi‑complex material specification, schematic troubleshooting and appropriate follow‑up.
  • Recommend ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
  • Provide troubleshooting expertise to Dematic's customers.
  • Travel between 20‑30% to different customer locations which may include weekends and overtime.

What We Are Looking For

  • Bachelor's Degree
  • 2+ years' experience in a related field providing Customer Service Support
  • Experience with Allen Brady Logix PLC controls platforms
  • Experience with controls hardware troubleshooting
  • Siemens and Modicon PLC experience a plus

Compensation

The base pay range for this role is estimated to be $88,400 – $132,600 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Equal Employment Opportunity

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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