Remote Technical Support Engineer — Enterprise SaaS

Zinier is seeking a Technical Support Engineer to enhance customer experience. This role involves troubleshooting platform challenges, managing customer tickets, and collaborating with Engineering and Product teams. Ideal candidates should have 2–5 years of SaaS support experience, excellent troubleshooting skills, and a customer-first mentality. This position is remote-friendly, requiring occasional travel for customer interactions along with a Bachelor's degree preferred in relevant fields.
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