ServiceNow Developer

Job Description:

• Act as a technical leader and subject matter expert across all aspects of the ServiceNow platform for USPS Enterprise Technology Services
• Ensure ServiceNow best practices are implemented and recommend out of the box solutions where appropriate
• Lead upgrade initiatives and ensure platform currency
• Ensure proper documentation of ServiceNow solutions according to standards
• Keep up to date on ServiceNow functionality and make recommendations on how new features can be used to enhance business processes
• Continuously improve methods and practices to achieve increased quality and value delivery
• Analyzes systems and procedures to refine their formulation and converts them to programmable formats
• Writes or updates software specifications
• Creates logical data models based on functional requirements
• Performs quality assurance review of specifications for internal and external delivery
• Troubleshoots and provides technical support and solutions to users
• Develops analytical tools for use in the design and redesign of systems
• Analyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics
• Prepares and updates documentation for new or existing systems
• Monitors system effectiveness in satisfying user needs
• May provide guidance and work leadership to less-experienced analysts.
• Maintains current knowledge of relevant technologies as assigned
• Participates in special projects as required

Requirements:

• Bachelor's degree in a Computer Science or related technical discipline; OR the equivalent combination of education, technical certifications or training, or work experience.
• 8+ years of experience with Software Development Lifecycle
• 5+ years of experience with ServiceNow platform
• Experience with ServiceNow development with knowledge of code best practices
• Knowledge/experience with functional and technical knowledge of ServiceNow platform and architecture
• Knowledge/experience of SDLC practices
• Knowledge/experience with Agile Methodologies
• Change Management and Configuration Management (VersionOne, ServiceNow, etc.)
• Problem/Risk Management
• MS Office Suite
• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process.

Benefits:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays