Cloud Engineer II – Cloud Services

Job Description:

• Support and maintain cloud infrastructure, applications, and platform services across AWS and Azure
• Monitor platform health, performance, and reliability while troubleshooting infrastructure and deployment issues
• Design, build, and maintain scalable Terraform infrastructure using Infrastructure as Code best practices
• Develop reusable Terraform modules and deployment patterns for multi-environment and multi-account architectures
• Build, support, and improve CI/CD pipelines and automated deployment workflows
• Collaborate with development teams to support deployments, troubleshoot release issues, and improve operational processes
• Partner with senior engineers on cloud architecture, scalability, resiliency, and modernization initiatives
• Support cloud security standards, governance, backup/recovery, and disaster recovery initiatives
• Improve reliability and operational efficiency through automation, monitoring, observability, and cost optimization
• Participate in incident response, root cause analysis, and continuous improvement efforts
• Create and maintain technical documentation, operational runbooks, and knowledge base articles
• Work within issue and project tracking systems to document work and support collaboration
• Participate in a shared on-call rotation

Requirements:

• 2+ years of experience with systems, infrastructure, or network administration
• 2+ years of experience operating infrastructure within AWS environments
• Experience with networking, DNS, backup/recovery, and disaster recovery concepts
• Experience building and maintaining CI/CD pipelines and deployment automation
• Experience with monitoring, logging, and observability platforms
• Proficiency with Terraform and Infrastructure as Code practices in a version-controlled environment such as Git
• Experience with scripting languages such as Python, Bash, PowerShell, or similar
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to independently prioritize and manage multiple responsibilities
• Strong written communication and documentation skills
• Ability to work flexible hours outside standard business hours as needed

Benefits:

• Work across Cloud Operations, DevOps, Terraform, Observability, and Reliability Engineering
• Gain hands-on experience supporting both AWS and Azure environments
• Contribute to infrastructure automation, CI/CD modernization, observability, and reliability initiatives
• Help improve scalability, resiliency, monitoring, deployment standards, and disaster recovery practices
• Collaborate closely with Cloud Services engineers, development teams, and stakeholders across the organization
• Leverage AI-assisted engineering tools and emerging AI-driven workflows to improve productivity and operational efficiency
• Grow technical ownership in a team culture that values curiosity, adaptability, continuous learning, and process improvement