Check Point Support Engineer

Job Description:

• Join the security services team at Sayers Technology Holdings INC as an experienced Check Point Support Engineer
• Operate independently in production environments
• Think critically under pressure and drive issues to root cause
• Connect with clients as a Level 3 engineer from the start
• Troubleshoot complex issues while maintaining a high standard of client service

Requirements:

• 3+ years of hands-on Check Point engineering experience in live, production enterprise environments
• Check Point certifications such as CCSA, CCSE, and/or equivalent experience
• Experience supporting and troubleshooting Check Point firewalls and security platforms
• Strong understanding of policy management, NAT, VPNs, routing, clustering, logging, and threat prevention
• Ability to methodically troubleshoot issues and identify root cause
• Strong foundation in network fundamentals including TCP/IP, subnetting, routing, switching, and DNS
• Excellent interpersonal and customer-facing communication skills
• Strong critical thinking and problem-solving abilities
• Ability to clearly explain technical issues to both technical and non-technical audiences
• Ownership mindset for driving issues from intake through resolution
• Strong documentation and knowledge-sharing skills
• Bonus Skills (Not Required but Beneficial): Cisco networking experience or CCNA certification
• Experience with Maestro, VSX, Harmony, Quantum, or CloudGuard
• Exposure to additional firewall and security platforms
• Public cloud security experience (Azure, AWS, or GCP)
• Scripting or automation experience (PowerShell, Python, Bash)
• Managed services or consulting background
• Ability to mentor junior engineers and contribute to internal best practices